Shipping policy
Shipping Policy — Be Like Maddie
Last Updated: September 23, 2026
Be like Maddie: fast, reliable, and honest about the wait. Here's exactly what to expect once you hit "buy."
1. Order Processing
We aim to process all orders within 24–72 hours of purchase, so your package gets moving quickly.
2. Delivery Times
Once shipped, your package will typically arrive at your doorstep within 3–15 days, depending on your location. Delivery times are estimates — not guarantees — and may vary based on your shipping address, the carrier, and factors outside our control.
3. Shipping Costs
Shipping costs, if any, are calculated and displayed at checkout before you complete your purchase.
4. Delays
We're not responsible for delays caused by shipping carriers, customs processing, weather, or other events outside our control. That said, if your package seems stuck or lost, email us at BeLikeMaddie@gmail.com with your order number and we'll help track it down.
5. Incorrect Address
Please double-check your shipping address at checkout. We're not responsible for packages delivered to an incorrect address you provided, but we'll do our best to help if it happens.
6. Returns
Need to send something back? No problem — our Returns process is designed to be hassle-free. Please review our Return & Refund Policy at /policies/refund-policy for eligibility and instructions.
7. Contact Us
Questions about your shipment? Email us any time at BeLikeMaddie@gmail.com. We read every message and will get back to you as soon as we can.