Faq
Frequently Asked Questions, answered with only mild mischief
Welcome to Be Like Maddie. We sell fun, useful stuff with old-school deal-hunting energy. Below are the short answers; our policies have the final word if anything disagrees.
Buying & products
What does Be Like Maddie sell?
Hand-picked products with personality: practical finds, quirky gadgets, gifts, and limited deals. If it’s on the site, it passed our “would we actually want one?” test.
Are your products new?
Unless a listing says otherwise, products are new. If something is refurbished, open-box, or a final-sale oddball, we’ll say so right on the product page.
Why do some deals sell out so fast?
Because Maddie’s fans have excellent taste and zero hesitation. Deal quantities can be limited; once a deal is gone, it’s gone. No rain checks, no time machines.
Can I reserve or hold an item?
Nope—our checkout doesn’t do layaway for your cart. If you love it, grab it before someone else’s finger gets twitchy.
Do you sell wholesale or in bulk?
Not currently. We’re a retail shop built for deal hunters, not warehouses. If that changes, we’ll announce it loudly.
Orders & shipping
How long until my order ships?
Orders are processed within 24–72 hours. You’ll get confirmation by email, and tracking information when it’s available.
How long does delivery take?
Estimated delivery is 3–15 days after processing, depending on the item and destination. Delays happen sometimes; we’ll help you track it down.
Where do you ship?
We list eligible shipping destinations at checkout. If your address isn’t offered, email us before ordering and we’ll tell you whether we can make it work.
Can I change or cancel my order?
Email BeLikeMaddie@gmail.com as soon as possible with your order number. If it hasn’t shipped yet, we’ll do our best. Once it’s with the carrier, it’s officially “out of our paws.”
My tracking hasn’t updated. Should I panic?
Only a little, and only for dramatic effect. Tracking can stall for a few days between scans. If it’s been quiet too long, email us and we’ll investigate.
Returns & refunds
What’s your return policy?
Start with our Return & Refund Policy for the full rules. In general: unused items in original condition may be eligible; some deal or final-sale items may not be.
My item arrived damaged or wrong. What now?
Send photos and your order number to BeLikeMaddie@gmail.com. We’ll make it right—replacement, refund, or another fix depending on the situation.
How long do refunds take?
Once approved, refunds go back to the original payment method. Timing depends on your bank or card issuer, but we process our side promptly.
Payments & discounts
What payment methods do you accept?
The payment options shown at checkout are the ones we accept. We don’t take payment by phone, pigeon, or IOU.
Do you offer discount codes?
Sometimes. Discounts appear on product pages, in announcements, or through promotions. If a code exists, it will say where and how to use it.
Is sales tax added?
Taxes are calculated at checkout when applicable. The total you see before paying is the total you pay.
Deals, newsletter & contact
How do I catch the best deals?
Check back often, especially for daily-deal style drops. Quantities are limited, and Maddie does not believe in second chances.
Do you have a phone number?
Nope. We’re email-only: BeLikeMaddie@gmail.com. It keeps support fast, written, and free of hold music.
Where can I read the fine print?
Right here: Privacy Policy, Return & Refund Policy, Shipping Policy, Terms of Service, and our Contact page.